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Frequently asked questions

Does ShivMart ship across India?+

Yes — we deliver across India, with an estimated delivery window of 4–7 business days shown at checkout.

What payment methods are accepted?+

Cash on Delivery, and Online Payments via Card, UPI, and Netbanking.

How do I return a product?+

Most products can be returned within 7 days of delivery from your Account → Orders page. See our Cancellation & Refund Policy for full details.

How can I track my order without logging in?+

Use the Track Order page with your order number and the mobile number used at checkout.

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